Invitation letters, visa applications, accommodation information…answers to frequently asked questions below.

Where is the Conference taking place?
The Conference will take place at Metro Toronto Convention Centre in Toronto, Canada. For more information on the venue please visit the General Information page

How do I get from the Airport to the Conference Venue?
For updated and detailed information on public transportation please visit the official city airports website .

Can you please send me details of public transport in Toronto? Do you have a map of the city or area surrounding the venue?
The official website of the city of Toronto includes up-to-date tourist information including public transport information and maps. Please visit the city’s website for more information.

How do I apply for a visa to visit Canada?
Visa regulations depend on your nationality and country of origin. We suggest you contact your local Canadian Consulate for full and official instructions on the specific visa regulations and application procedure that apply to you.

Where can I get a Conference invitation letter so that I can apply for a visa?
Invitation letters for visa purposes are available only to registered participants. The option to issue an invitation letter is available within the registration process. At the end of the registration process you will be able to generate an invitation letter, and you will also receive a confirmation email with a link to the invitation letter.

Is it possible to send an official invitation letter directly to my local Canadian Consulate?
Unfortunately we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them.

How can I find out information about hotels and their rates?
Kenes International is offering WSAVA 2019 participants specially reduced rates for various hotels in Toronto. Information, pictures, location and rates are available on the hotel accommodation page.

How can I book my room, and should I pay in advance?
To book a room, please book online. Please note that full payment is required upon booking.

Will I receive a hotel confirmation?
Yes. A detailed confirmation will be sent to you by email as soon as the booking is confirmed, and the requested deposit is received.

Can I book a hotel room without registering for the WSAVA 2019 Conference?
Yes. You can book your room without registering by clicking on the “Booking” button of your chosen hotel available on the website via the hotel accommodation page.   If you need further assistance, please email the Hotel Accommodation Department.

How can I book rooms for a group?
For group booking (10 rooms and more) please follow the link. Different payment and cancellation conditions apply.

How do I register for the Conference?
In order to register for the Conference, please click here.

How can I pay the registration fees?
Payment of registration fees can be made by credit card or bank transfer

Can I receive an invoice under the sponsoring company/ hospital’s name?
Yes. If you require an invoice to be issued to the sponsoring company, please send an email to the registration department at reg_wsava19@kenes.com  ​specifying the services requested and full address of the sponsoring company.

Can I register for the Conference without paying?
Yes, but your registration will be confirmed only when full payment is received.

Can I register before the early fee deadline and pay later?
To benefit from the early fee registration discount, payment must be received before the deadline.

Can I register on site?
Yes. Onsite registration is available during the Conference days. Onsite fees will apply.

What do my registration fees include?
For full detailed entitlements, please check the registration page.

Will I receive a confirmation letter after I have finished registering?
Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received, and registration is completed.

Is the congress CE accredited?
The 44rd World Small Animal Veterinary Association Congress (WSAVA 2019) is approved by the Registry of Approved Continuing Education (RACE) to provide the following CE activity for medical specialists. RACE is an institution of the American Association of Veterinary State Boards (AAVSB): https://www.aavsb.org/RACE/   For further details on CE Accreditation and how to receive your CME/CPD Certificate, please visit the CE Accreditation page (will be available soon)

How can I claim my CE credits after the congress?
Your CE certificate will be delivered electronically after completing the educational evaluation and credit claiming procedure. The process will take 5-10 minutes. We thank you for your feedback as it is an important part of the CE accreditation process and helps improve future educational offerings.